Who we are
Offshoot Agency Pvt. Ltd., established in 1996, is a leading BPO and Contact Center solutions provider serving BFSI, Telecom, and diverse industry sectors. With 2,500+ professionals across office, field, and remote environments, we specialize in Debt Recovery & Collections, Customer Service & Retention, Sales & Onboarding, and Loan Processing Support.
With a heritage steeped in ingenuity, we transform intricate obstacles and routine friction into streamlined triumphs while optimizing costs while crafting customer experiences that captivate and endure- delivering measurable, high-impact outcomes for our clients.
We combine a strong legacy of operational excellence with a forward-looking Hi–Ai–Ei model where Human Intelligence and Artificial Intelligence work together, guided by Emotional Intelligence elevating every touchpoint into example efficiency and empathy delivering unparalleled results on KPIs.
Our Esteemed Clients
Client Testimonials
Employees servicing client customers